Safer Gambling at Pirate Spins

Age verification: 18+ only

Pirate Spins is restricted to players aged 18 and over. This is not a soft guideline. During registration and before your first withdrawal, we ask for identity documents to confirm your age and identity, in line with standard practice across UK-facing gambling sites. If our checks flag any doubt about a player's age, we suspend the account and request further proof before any further deposits, bets or withdrawals are processed. We will never knowingly open or keep active an account for anyone under 18, and we act immediately if we discover an underage account, including voiding activity on it.

If you are a parent or guardian concerned that a minor has accessed our site, contact us straight away at [email protected] and we will investigate and close the account.

Deposit limits and loss limits

You can set a deposit limit on a daily, weekly or monthly basis from your account settings. Once set, the limit blocks further deposits once the cap is reached, and it cannot be raised immediately: increases take effect only after a cooling-off period, while decreases apply straight away. This stops impulsive top-ups in the heat of a session.

Loss limits work the same way but cap net losses rather than deposits, which matters if you are depositing the same amount repeatedly after wins. If you are not sure which limit suits you, our support team can talk you through the difference and help you set figures that match your usual budget, in GBP, rather than figures based on what you can technically afford.

• Deposit limits: daily, weekly or monthly caps on how much you can add to your balance
• Loss limits: caps on net losses over a chosen period
• Session reminders: pop-up alerts showing how long you have been playing
• Wager limits: caps on stake size per spin or per hand where offered

Time-outs

A time-out lets you step away from Pirate Spins for a fixed period, typically from 24 hours up to six weeks, without closing your account permanently. During a time-out you cannot log in, deposit or place bets, and we do not send you promotional emails or bonus offers for the duration. Your balance stays safe and accessible once the time-out ends. This is the right tool if you just need a short break after a rough session rather than a long-term exclusion.

Self-exclusion

Self-exclusion is a longer, firmer step. You can request self-exclusion from Pirate Spins for a minimum period, usually starting at six months, during which we close your account to new activity, remove you from marketing lists and will not accept new registrations from you under any identity we can reasonably detect. Reversing a self-exclusion request before the period ends is deliberately difficult: it should never be a same-day decision, and we will not lift it on request alone.

Free, confidential support

If gambling is affecting your finances, relationships, sleep or mood, speak to someone today. GamCare offers a free, confidential helpline on 0808 8020 133 and live support at https://www.gamcare.org.uk/, staffed by trained advisers who are not affiliated with any casino. BeGambleAware provides information, a self-assessment tool and signposting to treatment services at https://www.begambleaware.org/. Both are independent of Pirate Spins and free to use.

• GamCare helpline: 0808 8020 133, free and confidential
• GamCare online support: https://www.gamcare.org.uk/
• BeGambleAware information and tools: https://www.begambleaware.org/
• Our support team: [email protected], for limits, time-outs and self-exclusion on your Pirate Spins account

Talking to us directly

You do not need a diagnosis or a crisis to ask for help. If you want to set a limit, take a time-out, self-exclude, or simply talk through your recent play with us, email [email protected]. Tell us what you want to change and we will confirm the options and timelines in writing. We never ask why you want a limit lowered, and we never try to talk a player out of a time-out or self-exclusion request.

Related pages: see our welcome bonus terms, current promotions and payment methods for the full picture of how an account works, or head straight to registration once you are ready to set your limits from day one.